FAQ'S
what time should i arrive?
Your arrival time for your event is 30 minutes prior to the start time shown (except at Dundee which is 15 minutes prior to the start time) to ensure that we have enough time to get everyone signed and fully kitted up with your laser gear.
Whats the minimum age?
All participants must be aged 6 years plus. All participants aged under 16 years old, must have an adult over the age of 18 to sign them in. Any participants under 16 years old without an adult present, will be unable to partake.
Can i bring my own kit?
Laser combat equipment is all naturally provided, in a standard size. Please note you are not permitted to use your own laser tag equipment.
Whats happens if im late
If you are running late for your session or need to get in contact with the centre directly please see below for their direct telephone numbers.
Can i cancle my booking?
Payments are non-refundable and the booking cannot be changed or transferred to a new date or time. Payments can be made using a valid credit or debit card, or BACS.
What happens on the day?
On the day of your game, there will always be a member of staff in the arena when the game is playing. Should adults wish to play or simply help during children’s parties they can also be in the arena. The arenas are dark, but illuminated using UV lights, should younger children get scared at any stage they can of course come out.
Under no circumstances are alcohol, drugs or other intoxicating substances allowed on the premises. You will not be allowed to take part in an event if you have, or appear to have, consumed such substances.
What time do you open?
Phone lines are open Monday - Sunday from 9:30am to 7:00pm.
The Laser Combat arenas are open:
Term time
Wednesday-Friday 3pm-10pm
Weekends 9am-10pm
School Holidays
7 days a week 9am-10pm
Do you have parking?
Yes, the site has free onsite parking, but might be best to call ahead to make sure.
Is there food availble on site?
Drinks and snacks are available at our Fuel bar and you will be able to purchase alcohol at the licensed bar after you have finished playing should you wish to do so.
Under no circumstances are alcohol, drugs or other intoxicating substances allowed on the premises. You will not be allowed to take part in an event if you have, or appear to have, consumed such substances.